These Supply General Terms and Conditions, when not derogated by specific written agreement between the parties, apply to all orders received and accepted by Snasycom GmbH, and account for an integral part of the same.
1. Products features
The Purchaser, by formulating the purchase order, acknowledges to have carefully examined the technical, functional and aesthetic features of ordered products and to consider them suitable for the use it intends, directly or indirectly, assign to them.
It commits itself not to carry out any change on the product and to comply with its correct use conditions, stating to know them.
2. Orders and orders confirmations
The Purchaser's orders shall mention the order number, the exact mentioning of ordered assets with reference to possible products code, the quantity, the unit and total price, terms of payment and the destination site and possible delivery instructions.
The order shall be considered accepted by the Supplier when the Purchaser Order Confirmation is sent by the Supplier to the Purchaser.
In case the order is preceded by Supplier's offer, this latter shall be considered valid for maximum 60 days, unless otherwise stated. The sale contract shall be considered fulfilled in any case at time of order confirmation by the Supplier.
3. Prices
Prices of the assets shall be identified in the order confirmation and, unless otherwise identified, they are considered to be denominated in Euros, net of VAT, and including packing suitable for shipment.
Shipment costs, when not otherwise identified, are always considered excluded and shall be born by the Purchaser.
Prices do not include, in any case, customs duties, charges, taxes for exportation and similar burdens.
4. Payments
The payment of the products price shall be carried out by the Purchaser to the current account from time to time identified by the Supplier and according to terms and conditions identified in the order confirmation, or, failing this specific data, in the term of 60 days from invoice date end of month.
In case of payment delay with respect to terms identified in the invoice, the Purchaser, without need of formal notice, shall charge the default interests at the current rate envisaged by L.D. 231/2002.
Until full payment of arrears, the Supplier can suspend meeting ongoing orders without any penalty and with waiver of the defaulting purchaser of damage compensation.
5. Transport and delivery
The goods always travel at Purchaser's risk, also in case of delivery free at destination.
When not otherwise identified, the delivery is considered Ex Works Snasycom site.
Delivery terms, when not expressly identified as essential, are always considered as reference.
In case of missed pick up or impossible products delivery, in case the same remain on hand at the Supplier, the Purchaser, in addition to the supply value, shall have to pay, for the warehouse and administration costs, and for each week after the first ten days, an amount equal to 0.5% of the overall value of goods still to be delivered, in addition to possible expenses charged by the carrier.
6. Supplies complaints
Possible complaints on the quantity or integrity of packages or products shall be directly notified to the carrier at delivery time with mentioning "accepted subject to checking" on the bill of delivery or document.
Possible defects in delivered products shall be however notified to the Supplier, in written form, including in any case registered letter with advice of receipt, within eight days from delivery.
Possible anomalies in the delivered assets quantities compared to the order shall not give the right to resolve the contract or to suspend payments, but only to the supply integration with missing assets. Unless otherwise agreed, the Purchaser commits to accept a quantity tolerance of 5% on supplies.
The goods return shall in any case be authorized by the Supplier.
The Purchaser commits itself no to use possible defective products and to warn without delay possible complaints by third parties it is aware of.
7. Warranty
The Supplier's warranty on delivered products quality is provided within the limits stated in the technical data sheet of the product, which the Purchaser states to know.
The Supplier, within said limits, exclusively guarantees the compliance of delivered products with ordered ones and not the suitability of the same to meet the purchaser or third parties specific requirements, unless the same are not specifically subject to an accepted order, through the complete description of the plant operating conditions.
Unless otherwise stated in the Supplier’s Offer or in the Order Confirmation, the warranty shall have a term of 12 months from delivery date, for products in normal preservation conditions.
The warranty shall not be applicable in case, just for reference, in case the following are acknowledged:
Error in product storage, preservation and maintenance methods.
Use of the product mixed or however combined with other one of different origin or different wear state.
Tampering or direct attempts to repair or change the product.
Delayed intervention to limit the consequences of possible product running anomalies.
Normal wear of the product consequent to its use.
The warranty will exclusively be applicable to products directly purchased from Snasycom GmbH or its authorized distributors.
8. Contract liability
Excluding the assumptions of fraud or serious misconduct, in no case the Supplier will be liable for damages to people or things deriving from the supplied product use.
The liability shall not be extended in any case to indirect damages, not expectable and however for circumstances other than those the warranty can be applied to.